FAQ

Who is OLARIUS GmbH?
OLARIUS GmbH is the general agency of TA-ZE concept and products in Germany.

OLARIUS GmbH is your contract agent. The company is represented by its General Managers Fuad Genc and Yusuf Pekerkan, Immermannstr. 13, 40210 Düsseldorf, Tel: +49 (211) 9350132, Fax: +49 (211) 9350150.

What is TA-ZE?
TA-ZE is a chain of concept stores owned by Taris Zeytin, Inc, the sales company of the Union of Taris Olive and Olive Oil Co-operatives, whose roots go back to 1915, currently serving customers in Germany, Turkey, U.S.A. and Canada. This web site you are visiting is a part of this chain.

What is TA-ZE Club?
TA-ZE Club is a virtual club bringing the friends of Taris olive oil together. Membership is voluntary and free of charge. Members enjoy a variety of privileges including access to a wealth of information on olive and olive oil and also discounts and surprises

How do I order?
It is extremely easy to order at TA-ZE.de. You only need to go into our virtual shop and fill your virtual shopping cart and pay.

What methods of payment are acceptable?
You can make your payments at TA-ZE.de with your VISA or MasterCard. Unfortunately we cannot accept cash, cheque or any other form of payment.

How much shipping charge will I pay?
Shipping charge will change according to your order. You will see how much you will be charged, before you make your payment.

How can I cancel my order?
You can cancel your order until you make your payment. After that, your order will be processed and you can only cancel your order according to our General Terms of Business and by returning the products in full, unopened and undamaged

Any problems with your order?
Please call TA-ZE Customer Services at +49 (211) 76978968 or send an e-mail to .

Returns
You can return purchased products as long as they are unopened and ask for a refund within 14 days of your purchase. For further information please call TA-ZE Customer Services at +49 (211) 76978968 or send an e-mail to .